SMS COMPLIANCE POLICY FOR PONO PROPERTY MANAGEMENT LLC

SMS Terms and Conditions

By opting into our SMS program, you agree to receive text messages from Pono Property Management LLC regarding property management services. These may include, but are not limited to; application, leasing, work order, or account statement updates.

Message Frequency

Message frequency varies based on your engagement and preferences. You can expect to receive up to ten (10) messages per month.

Message and Data Rates

Message and data rates apply. Contact your mobile carrier for details about your messaging plan.

Opt-In Policy

Participation in our SMS messaging requires your explicit consent. You may opt in by:

● Completing an online form submission and checking the box to agree to receive SMS text messages.

● Replying with a specific keyword (“PONO”).

● By opting in, you confirm that:

○ You are the authorized user of the phone number provided or have permission from the authorized user.

○ You understand that message frequency may vary, and standard message and data rates may apply.

Opt-Out Instructions

You can opt out of SMS messages at any time by replying with the word “STOP” to any message you receive. After opting out, you will no longer receive text messages from Pono Property Management LLC

Help Instructions

For help or additional support, reply with “HELP” or contact us at support@ponopm.com, (808) 275-8018, or visit www.ponopm.com.

Privacy Policy

We respect your privacy. To learn more about how we handle your personal data, please review our PRIVACY POLICY at www.ponopm.com.

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